Terms of Service

Last Updated: March 23, 2026  |  Effective: March 23, 2026

1. Acceptance of Terms

By accessing or using the Spiker Pro mobile application, website (spikerpro.com), and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.

We may update these Terms at any time. Continued use after changes constitutes acceptance. We will notify you of material changes via email or in-app notification.

2. Platform Role

Spiker Pro is a technology platform only. Spiker Pro is not a sports league, event organizer, coaching service, venue operator, or insurance provider. We provide digital tools that enable volleyball players, tournament organizers, coaches, and court owners to connect and coordinate. We do not:

  • Organize, supervise, or control any tournaments, games, or coaching sessions
  • Employ or supervise coaches, organizers, or court owners
  • Verify the credentials, qualifications, or certifications of any user
  • Inspect or guarantee the safety of any venue or playing surface
  • Provide medical, legal, insurance, or financial advice

All users of the platform act as independent parties. No agency, partnership, employment, or joint venture relationship is created between Spiker Pro and any user.

3. Eligibility

You must be at least 13 years old to use Spiker Pro. If you are between 13 and 18, you must have parental or guardian consent. By using the Services, you represent that you meet these requirements.

4. Account Registration

  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your password and account.
  • You must notify us immediately of any unauthorized use of your account.
  • One person may only maintain one account. Duplicate accounts may be suspended.

5. Use of Services

5.1 Permitted Use

You may use Spiker Pro to:

  • Create and manage your player profile
  • Discover and register for volleyball tournaments and pickup games
  • Organize events and manage teams
  • Offer and book coaching sessions
  • List and manage volleyball courts
  • Track your Elo ranking and match history
  • Process and receive payments for tournament registration
  • Communicate with other users through in-app messaging

5.2 Prohibited Conduct

You agree not to:

  • Use the Services for any illegal purpose
  • Impersonate another person or misrepresent your identity
  • Manipulate rankings through fraudulent match results or score tampering
  • Harass, abuse, or threaten other users
  • Upload offensive, harmful, or inappropriate content
  • Attempt to reverse-engineer, hack, or compromise the platform's security
  • Use automated tools (bots, scrapers) to access the Services
  • Create events or tournaments with fraudulent or misleading information
  • Circumvent payment processing or fee structures
  • Misrepresent your qualifications, certifications, or credentials
  • Solicit off-platform transactions to avoid platform fees

6. Tournaments & Events

6.1 Tournament Organizers

If you create or manage a tournament on Spiker Pro, you acknowledge and agree that:

  • Accuracy: You are solely responsible for accurately representing your events, including location, dates, rules, format, fees, and eligibility requirements.
  • Legal Compliance: You must comply with all applicable local, state, and federal laws and regulations, including but not limited to permits, licenses, health and safety codes, and anti-discrimination laws.
  • Player Safety: You are solely responsible for participant safety at your events, including but not limited to venue safety, first aid availability, emergency procedures, and weather-related decisions.
  • Waivers: You are responsible for collecting and enforcing any required liability waivers. Spiker Pro provides digital waiver tools as a convenience only; the enforceability and adequacy of waivers is your responsibility.
  • Insurance: We strongly recommend that you obtain and maintain appropriate event liability insurance. Spiker Pro does not provide insurance coverage for your events.
  • Cancellations & Refunds: You are responsible for communicating cancellations to participants and processing refunds according to your stated refund policy. Spiker Pro platform fees are non-refundable.
  • Tax Responsibility: You are solely responsible for all tax obligations (including income tax, sales tax, and self-employment tax) arising from tournament fees and earnings received through the platform.
  • Independent Status: You are an independent user of the platform, not an employee, agent, or representative of Spiker Pro.
  • Platform Not Responsible: Spiker Pro is a platform and is not responsible for the conduct, management, or outcome of tournaments.

6.2 Players

  • Assumption of Risk: You acknowledge that volleyball and related athletic activities involve inherent risks of physical injury, including but not limited to sprains, fractures, concussions, and more serious injuries. You voluntarily assume all risks associated with participation.
  • Players must comply with tournament rules and the Code of Conduct.
  • Signing a digital waiver may be required before participating in certain events.
  • Spiker Pro is not liable for injuries, losses, or damages sustained during events.

7. Court Owners

If you list or manage a volleyball court on Spiker Pro, you acknowledge and agree that:

  • Accuracy: You are solely responsible for the accuracy of court listings, including location, availability, conditions, amenities, and any associated fees.
  • Venue Safety: You are responsible for maintaining safe playing conditions, including court surfaces, nets, lighting, and surrounding areas. Spiker Pro does not inspect, verify, or guarantee the condition of any court or facility.
  • Legal Compliance: You must have legal authority to list the court (ownership, lease, or authorized access) and comply with all applicable zoning, safety, and liability requirements.
  • Insurance: We strongly recommend that you maintain appropriate premises liability insurance.
  • Tax Responsibility: You are solely responsible for all tax obligations on any revenue earned through court listings.
  • Independent Status: You are an independent user of the platform, not an employee, agent, or representative of Spiker Pro.
  • Delisting: Spiker Pro reserves the right to remove any court listing that contains inaccurate information, violates these Terms, or receives repeated safety complaints.

8. Payments & Refunds

  • All payments are processed securely through Stripe.
  • Tournament registration fees include a platform fee and payment processing fee. The full breakdown is shown before payment.
  • Refund policies are set by individual tournament organizers. Spiker Pro platform fees are non-refundable unless otherwise stated.
  • Organizer payouts are processed after the tournament is completed. Spiker Pro may hold payouts pending resolution of disputes or chargebacks.
  • Chargebacks or payment disputes should be directed to support@spikerpro.com.
  • Spiker Pro reserves the right to suspend payouts or freeze accounts in cases of suspected fraud.

9. Elo Rankings

  • Elo rankings are calculated based on verified match results and division weightage.
  • Rankings are provided for informational and competitive purposes. They do not confer any rights or entitlements.
  • Spiker Pro reserves the right to adjust rankings if evidence of manipulation is found.
  • Ranking data may be displayed publicly on leaderboards.

10. Coaching Services

10.1 Coach Subscriptions

  • Coaches must maintain an active subscription ($5.99/month) to be listed on the platform and visible to players.
  • Subscriptions are billed monthly through Stripe. You may cancel at any time; your profile will be delisted at the end of the billing period.
  • Subscription fees are non-refundable for any partial billing period.

10.2 Free Trials

  • Coaches may offer one free trial session per player. Once a player has used a free trial with a specific coach, they cannot book another free trial with that same coach.
  • Free trials with different coaches are permitted.
  • Coaches set their own hourly rates for paid sessions.

10.3 Session Bookings

  • Booking requests are not guaranteed. Coaches may accept or decline requests at their discretion.
  • Coaches are responsible for marking sessions as complete. Failure to do so may result in disputes.
  • Session fees are agreed upon at booking time and are not modifiable after acceptance.

10.4 Reviews

  • Players may leave one review per completed session. Reviews include a 1-5 star rating and optional comment.
  • Reviews are public and cannot be edited after submission.
  • Spiker Pro reserves the right to remove reviews that violate our Code of Conduct (e.g., abusive, discriminatory, or fraudulent content).

10.5 In-Booking Messaging

  • Messaging is available for active bookings only (pending or confirmed). It is intended for booking coordination, not general communication.
  • Messages must comply with our Code of Conduct. Harassment, spam, or solicitation of off-platform transactions is prohibited.
  • Spiker Pro may review messages in response to reported misconduct.

10.6 Coach Profile Deletion

  • Coaches may delete their profile at any time from the Coach Dashboard.
  • Deletion delists the profile, cancels the subscription, and removes the coach persona.
  • Existing booking and review records are retained for player history and dispute resolution.

10.7 Coach Responsibilities & Disclaimers

  • Independent Status: Coaches are independent users of the platform, not employees, agents, or representatives of Spiker Pro.
  • Credentials: Spiker Pro does not verify, endorse, or guarantee the qualifications, certifications, experience, or competence of any coach. Players should independently verify credentials before booking sessions.
  • Insurance: Coaches are strongly recommended to carry professional liability insurance and any other insurance appropriate for their coaching activities.
  • Tax Responsibility: Coaches are solely responsible for all tax obligations (including income tax and self-employment tax) on fees earned through the platform.
  • Session Safety: Coaches are solely responsible for participant safety during coaching sessions, including appropriate warm-ups, injury prevention, and adapting activities to the participant's ability level.

11. Messaging

  • In-app messaging (direct messages, booking messages, and group conversations) is provided for coordination between users.
  • All messages must comply with our Code of Conduct. Harassment, spam, threats, or sharing of inappropriate content is prohibited.
  • Users may report and mute other users. Spiker Pro may review reported messages and take action including message removal and account suspension.
  • Do not share sensitive personal information (e.g., financial details, government IDs) through in-app messaging.

12. Intellectual Property

  • The Spiker Pro name, logo, design, and all content are owned by Spiker Pro and protected by intellectual property laws.
  • You retain ownership of content you create (e.g., profile photos, event descriptions) but grant us a non-exclusive license to display it through the Services.
  • You may not use our trademarks without prior written consent.

13. Account Suspension & Termination

We may suspend or terminate your account if you:

  • Violate these Terms or our Code of Conduct
  • Engage in fraudulent activity or score manipulation
  • Receive multiple user reports for misconduct
  • Fail to resolve outstanding payment disputes
  • Misrepresent your identity, credentials, or event information

You may delete your account at any time through the app settings or by contacting support@spikerpro.com.

14. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. SPIKER PRO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Spiker Pro is a technology platform that connects volleyball players, organizers, coaches, and court owners. We are not responsible for:

  • The quality, safety, legality, or suitability of any event, coaching session, or venue
  • Injuries, property damage, or other losses arising from participation in events or coaching sessions
  • Disputes between players, organizers, coaches, or court owners
  • The qualifications, certifications, or competence of any coach or organizer
  • The accuracy of any user-provided information, including event details, court conditions, or coaching credentials
  • Third-party actions or omissions
  • Force majeure events (natural disasters, pandemics, government orders, etc.)

15. Assumption of Risk

BY USING THE SERVICES TO PARTICIPATE IN, ORGANIZE, COACH, OR HOST VOLLEYBALL ACTIVITIES, YOU ACKNOWLEDGE AND AGREE THAT:

  • Athletic and recreational activities involve inherent risks of physical injury, including but not limited to sprains, fractures, concussions, heat-related illness, and more serious injuries including permanent disability or death.
  • You voluntarily assume all such risks, whether known or unknown, foreseeable or unforeseeable.
  • You waive, release, and discharge Spiker Pro, its officers, directors, employees, and agents from any and all liability for injuries, losses, or damages arising from your use of the Services or participation in any activity facilitated through the platform.

16. Indemnification

You agree to indemnify, defend, and hold harmless Spiker Pro and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Services
  • Your violation of these Terms or applicable law
  • Any event, coaching session, or activity you organize, participate in, or host through the platform
  • Any content you create, upload, or share through the Services
  • Any dispute between you and another user
  • Any injury, death, or property damage occurring at events, coaching sessions, or venues facilitated through the platform
  • Any tax obligations you fail to report or pay

This indemnification obligation survives termination of your account and these Terms.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPIKER PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION.

Our total liability for any claim related to the Services shall not exceed the amount you have paid to Spiker Pro in the twelve (12) months preceding the claim.

SPIKER PRO SHALL HAVE NO LIABILITY FOR ANY PHYSICAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM EVENTS, COACHING SESSIONS, OR ACTIVITIES FACILITATED THROUGH THE PLATFORM.

18. Dispute Resolution & Arbitration

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Binding Arbitration: Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of California.

Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against Spiker Pro.

Small Claims Exception: Either party may bring qualifying claims in small claims court.

19. General Provisions

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Entire Agreement: These Terms, together with our Privacy Policy, Cookie Policy, and GDPR Policy, constitute the entire agreement between you and Spiker Pro regarding the Services.
  • Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Assignment: You may not assign your rights under these Terms without our consent. Spiker Pro may assign its rights at any time.
  • Force Majeure: Spiker Pro shall not be liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, pandemics, government orders, war, terrorism, or internet/infrastructure failures.

20. Contact Us

If you have questions about these Terms, please contact us: